Refund policy

RETURN & REFUND POLICY

At Nexora Home, customer satisfaction is our priority.

Customers may request a return within 30 days of receiving their order.

To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

To start a return, please contact us at:
support@nexorahome.com

Return instructions will be provided by our support team after reviewing the request.

Damaged, defective, or incorrect items must be reported within 7 days of delivery. We will work to provide a replacement or refund when appropriate.

Refunds are processed after the returned item has been received and inspected. Approved refunds will be issued to the original payment method within 10 business days.

Certain items may not be eligible for return due to hygiene, safety, or customization reasons.

For any questions regarding returns or refunds, please contact:
support@nexorahome.com